Signing In to Your Account

This guide explains how to sign in to your Bourne AI console account.

Navigate to the Login Page: Open your web browser and go to the Bourne AI console login page.
Enter Your Email: In the "Email" field, type the email address associated with your account.
Enter Your Password: In the "Password" field, type your account password. To toggle password visibility, you can click the eye icon
Select Your Region: Choose the appropriate region (e.g., Global or Europe) from the dropdown menu. This ensures you connect to the correct service location.
Click Sign In: Press the "Sign In" button.

If your credentials are correct, you will be redirected to your agent dashboard.

Troubleshooting

Incorrect Username or Password: If you see an error message about incorrect credentials, double-check your email and password. Ensure Caps Lock is off.
Forgot Password?: If you've forgotten your password, click the "Forgot Password?" link below the Sign In button and follow the instructions to reset it.
Account Not Confirmed: If your account hasn't been confirmed yet, you might see an error. Check your email for a confirmation link or contact support.
Too Many Attempts: If you've tried to log in unsuccessfully too many times, your account might be temporarily locked. Wait a few minutes before trying again or use the "Forgot Password?" link.

Language: You can change the display language using the language switcher dropdown.
Terms & Privacy: Links to the Terms of Service and Privacy Policy are available at the bottom of the login form.

If you continue to experience issues signing in, please contact support for assistance.